Towel Supercenter Reviews

Towel Supercenter has an overall rating of 3.4 based on 25 reviews. Customer feedback on Towel Supercenter is mixed.

3.4/5.0

25 reviews

5 Stars

6

4 Stars

5

3 Stars

9

2 Stars

3

1 Star

2

All Towel Supercenter Reviews (25)
HADDAD
June 03, 2026
"Okay towels, but nothing I’d brag about"
I got these because I needed a bunch of towels without spending a ton, and in that sense they’re fine. Like, some of them actually feel soft, which was a nice surprise, but then a couple came out of the wash looking thinner than I expected and had a few loose threads. Not a disaster or anything, I’ve definitely bought worse, but they’re more “stock the linen closet” towels than “put these out for guests” towels. I might buy them again if I needed a big batch in a pinch, but I wouldn’t get them if I wanted something nicer or more plush.
hayley1983
May 29, 2026
"Worked well for my bulk towel order"
I don’t know what else people expect, but for my shop this was a good option. Ordering towels in bulk was simple, the pricing made sense, and everything was straightforward enough. I’d use it again for larger orders
WendyTempleton
May 28, 2026
"Arrived even faster than I figured"
I had a feeling this would ship quickly based on the other reviews, and yep, that was exactly right. It showed up way sooner than I expected and everything went smoothly with no issues at all.
kathryn1997
May 10, 2026
"Pretty good towels for the price, right?"
I thought these towels were really good for the price. They feel nice enough and do the job, so I’d definitely order from here again. Seems like a solid buy to me, doesn’t it?
willie_Wells79
May 03, 2026
"Found what I needed easily :)"
The website was simple enough to use, and the pages loaded without any issues. I was able to find the towels and the sizes I wanted quickly, which was nice! Checkout went fine too. I just wish the filters were a bit more helpful, but overall it was an easy experience :)
john1975
May 03, 2026
"Got a quick reply when I reached out"
I had this small question about my order, so I emailed them and they got back to me quickly. It wasn’t totally perfect or anything, but they did help me sort that out, so I’d give it 4 stars
DavidDavis
May 01, 2026
"I ordered some towels and had to..."
I ordered some towels and had to send a few back, the whole return process was a complete headache. The info was buried or unclear, I had to sit around waiting for responses, and then I got stuck paying more than I expected just to ship them back. It really felt like they set it up to be frustrating on purpose so people give up. That’s on them, and I’m definitely not ordering from them again.
David_stout02
April 24, 2026
"Not as absorbent as they should be"
These towels are okay, but they’re not quite as absorbent as I expected them to be. After a few washes they do work a bit better, so I’ll give them that, but it still takes longer than it should to actually dry off. They’re decent, just not really living up to the absorbency I was hoping for.
TonyLogan
April 15, 2026
"Problem was fixed after a while"
It took some time, but they did fix the problem in the end. I was a little frustrated waiting, but I am glad it got sorted out eventually
hello_william117
April 12, 2026
"I ordered a bunch of towels for our..."
I ordered a bunch of towels for our small gym, and overall they’re fine, fine for what we paid. The price was better than buying locally, but once shipping got added on, it wasn’t quite the bargain I was hoping for. The towels do the job and seem decent enough for everyday use. I’d maybe order again, maybe, if there was a better deal or a shipping discount next time.
darlaestorga9041
April 10, 2026
"These towels have held up really well"
I ordered a batch of towels from towelsupercenter.com for my small gym, i was kind of bracing myself for another annoying supplier situation. I’m tired of dealing with products that look fine at first and then fall apart after a few washes, but these have been through a ton of laundry already and still feel sturdy.

They’re not luxury towels or anything, but that’s not what I needed. They’re just solid, dependable towels with no weird thinning or fraying at the edges so far. For the price, I expected them to wear out faster, but they’ve actually been a nice surprise. Easy 5 stars from me
Richard-fredrick
March 31, 2026
"Annoyingly Soft Towels"
I didn’t really expect much, but these towels are actually really soft. Like, annoyingly nice. I have to admit they feel great and I’m happy with them
hello_richard147
March 01, 2026
"Refund came through, just took a little while"
I ordered from towelsupercenter.com and ended up needing to return part of my order because it wasn’t quite what I had in mind. I remember feeling a little disappointed when I opened it, because I’d been hoping to just check it off my list and be done.

The refund did eventually come through, but it took longer than I expected. I had to send an email to ask about it, and while the reply was fine, it wasn’t especially quick, so I was left wondering for a bit if I’d need to follow up again.

In the end, I got my money back, so I can’t say it was a bad experience. It just wasn’t as smooth as I would’ve liked, and that waiting part stuck with me. Three stars feels about right.
roxanna1974
March 01, 2026
"Towels arrived, but it took a little longer than expected"
I got my order in the end, so no major issue there. I guess I just assumed it would move a bit faster since tracking usually updates regularly when something ships. This one was slow to update, and the delivery took longer than I expected. The towels showed up fine though, so it worked out, just wasn’t the smoothest order experience.
charlenehendley9364
February 21, 2026
"Sizes weren’t as advertised"
I was disappointed when these arrived because the towels were noticeably smaller than the size listed. It’s frustrating since I ordered them expecting the dimensions to be accurate. I feel like some kind of refund or compensation would be fair for the mismatch
sonya-Taylor
February 19, 2026
"These towels ended up being way thinner..."
These towels ended up being way thinner than I expected. I was hoping for something with a bit more weight and softness, but they just feel lightweight overall
GREGORY
February 12, 2026
"Good towel options, but a little clunky to browse"
They’ve got a solid mix of towels to choose from, including bath towels, hand towels, and bulk packs. The prices seemed reasonable too, which was nice.

I’m giving it 3 stars because while the selection is definitely there, it wasn’t the easiest to sort through. A lot of the items looked kind of similar, so I ended up clicking around more than I wanted to.

Overall, it’s not a bad site if you already know what you’re looking for. But if you’re just browsing, it could definitely be a bit smoother.
LouisWatts_05
February 03, 2026
"Checkout was easy. Everything loaded..."
Checkout was easy. Everything loaded without any issues, and my payment went through quickly. I also appreciated that the prices and shipping costs were clearly shown, so there were no unexpected surprises at the end
MildredWynkoop_31
January 20, 2026
"Colors were close"
I ordered the navy and gray towels for our rental, and the colors were about what I expected from the photos. The navy might be just a little darker in person, but not in a bad way, and the gray looked accurate too.
I’m giving 4 stars because one batch had a slight shade difference. Maybe I’m being picky, but since these were for a rental, I wanted them to match nicely. After washing, they blended well enough, so I’m still happy with them overall.
David-hillsman
January 20, 2026
"Usually has what I need"
I usually order from Towel Super Center when we need extra towels for our rental place. Most of the time they have the sizes and colors I’m looking for, which makes it simple. There was one time where that one was running low, but overall I can usually find what I need without much hassle.

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